terms of use
Acceptance of Terms
By using geh-simpozij.ba, you (the user) agree to these Terms of Use. If you do not agree with these terms, please do not use our application/website, or inform us of any objections regarding the acceptance of the terms.
By not accepting these terms, you will not be able to register and make payments through the web platform.
Registration
Registration may be required to access specific parts of the application/website.
During registration, you must provide accurate and complete information and regularly update it.
Protection of Personal Data
All personal data you provide while using geh-simpozij.ba will be processed in accordance with our Privacy Policy.
Purple Key d.o.o. Sarajevo is responsible for processing your personal data and is committed to protecting your privacy.
Use of Services
By using geh-simpozij.ba, you agree not to:
- Use the services in an unlawful manner.
- Infringe on the rights of third parties.
- Disseminate harmful content such as viruses, malware, or spam, or cause any other material or non-material harm to the organizer, service provider, or any other legal and physical entities.
Limitation of Liability
geh-simpozij.ba and Purple Key d.o.o. will not be liable for any direct or indirect damages arising from the use of our application/website.
Changes to Terms of Use
Purple Key d.o.o. reserves the right to amend these Terms of Use at any time.
Such changes will become effective upon posting on the application/website.
Contact:
For all questions related to the Terms of Use, please contact Purple Key d.o.o. via email at info@purplekey.ba.
Payment for Seminars
As part of the registration process for certain seminars or events we offer, a fee may be required.
The following conditions apply to payment for seminars:
1. Prices and Payment:
All seminar fees are listed on our application/website.
Payment is made through the secure online payment system of UniCredit Bank.
This system ensures a high level of security and protection for your financial data.
2. Credit Card Data Security:
Credit card information you provide during the payment process is accessible only to UniCredit Bank.
Purple Key d.o.o. does not store or access details of your credit card.
3. Registration Confirmation:
Registration for a seminar or event is considered complete upon receipt of the full registration fee.
After successful payment, we will send you a registration confirmation via email.
Privacy Policy
We are committed to protecting the personal data of our customers by collecting only the necessary, basic information about customers/users required to fulfill our obligations; we inform customers about how their collected data will be used, and regularly give customers the option to choose how their data will be used, including the option to decide whether or not their name should be removed from lists used for marketing campaigns.
All user data is strictly protected and accessible only to employees who require it to perform their duties. All our employees and business partners are responsible for respecting the principles of privacy protection.
payment security
Credit Card Payment Security
The confidentiality of your data is protected and secured using the latest version of TLS encryption. The online payment pages are secured using the Secure Socket Layer (SSL) protocol with 128-bit data encryption.
SSL encryption is the process of encrypting data to prevent unauthorized access during its transfer.
This enables secure transmission of information and prevents unauthorized access to data during communication between the customer's computer and the WebPay service, and vice versa.
WebPay service and financial institutions exchange data using a virtual private network (VPN), which is protected from unauthorized access.
Monri Payment Gateway is certified according to the PCI DSS Level 1 security standard set by Visa and Mastercard rules.
The merchant does not store credit card numbers, and they are not accessible to unauthorized persons.
General
Udruženje GASTROENTEROLOGA reserves the right to modify these terms and conditions. Any changes will apply to the use of
geh-simpozij.ba website. The customer is responsible for the accuracy and completeness of the data entered during the purchase.
The services provided by the geh-simpozij.ba online store do not include the costs associated with using computer equipment and services to access our pages. Udruženje GASTROENTEROLOGA is not responsible for phone, internet traffic, or any other costs that may arise.
Although Udruženje GASTROENTEROLOGA strives to provide the best possible service, Udruženje GASTROENTEROLOGA cannot guarantee that the services on geh-simpozij.ba will meet your needs.
Udruženje GASTROENTEROLOGA also cannot guarantee that the service will be error-free. In case of errors, please report them to our Contact Center or to the technical organizer via email at info@purplekey.ba so that we can resolve them as quickly as possible.
Ordering
The customer orders the service via the electronic order form. A customer is considered any person who electronically orders a service, fills in the required information, and submits the order. All prices are expressed in Convertible Marks, including VAT. The customer also has the option to display prices in US dollars and euros. The service is ordered electronically by clicking on the specific product and confirming the selection. The service is considered ordered at the moment the customer selects and confirms the payment method.
Payment
Products or services are paid online with one of the credit cards: Mastercard, Maestro, or Visa.
Delivery
The paid service is provided exclusively in digital form, with no physical delivery to an address. After confirming the successful online transaction, the customer will receive an email notification with all relevant information about using the service.
The customer must ensure the accuracy of the provided email address when ordering, as the merchant is not responsible for any errors that may prevent the delivery of the notification.
In case of technical difficulties accessing the service, the customer can contact the merchant to find an appropriate solution. After receiving the email notification, the service is considered delivered in full, and no refunds are possible except in the case of technical inability to access the service, subject to verification by the merchant.
Complaints
The service provider is committed to providing the service according to the description stated on www.geh-simpozij.ba. Illustrations and descriptions on the website are for informational purposes only and may not fully match the user's experience, and the user does not have the right to complain on this basis.
In case of technical difficulties or defects in the service delivery, the service provider takes full responsibility. The user must report the issue within 4 (four) working days from the date of access or attempted use of the service. After receiving the complaint, the service provider will allow the user to re-use the service without additional charges within 3 (three) working days. The user does not have the right to request a refund, only a reactivation of access or an adequate replacement of the service.
The service provider is not responsible for any technical issues or delays caused by external factors, including but not limited to, problems with the user's internet connection, operators, or third parties. If the user cannot access the service due to technical issues on the provider's side, the provider is committed to providing an alternative solution via email at no additional cost. If the user still cannot access the service due to technical issues on the provider's side, the user should contact support to receive an adequate solution at no extra charge.
If the user fails to use the service within the designated time frame, and the technical issues are not related to the service provider but are caused by the user, operator, or third parties, the service provider is not responsible and is not obligated to allow re-use of the service without compensation. The user must use the service within 5 (five) working days; otherwise, they will lose the right to complain or use the service later, even if payment was made.
Information about the Seller
Udruženje GASTROENTEROLOGA
Taxpayer ID: 4203439070008
Address: Donja Čikma street no. 16, SARAJEVO STARI GRAD, SARAJEVO CANTON